🔄 Cambiar comparación:

VS
Chaport
Simple & Affordable Live Chat
★★★★☆
4.6/5
Probar Chaport → →
Tidio
Live Chat & AI Chatbot in One
★★★★☆
4.7/5
Probar Tidio → →

📊 Desglose de Puntuación

Categoría Chaport Tidio Nota
General 4.6 4.7 🏆 Mayor es mejor
Relación Calidad-Precio 4.8 🏆 4.6 Mayor es mejor
Facilidad de Uso 5 5 Mayor = más fácil
Número de Funciones 15 18 🏆 Más funciones
Mejor Precio $17 🏆 $29 Menor es mejor
Total de Victorias 2/5 2/5

💰 Comparación de Precios

Chaport

✓ Plan Gratuito Disponible
1 operator, unlimited chats
Free
Gratis
1 operator
Pro
$17
month (up to 4 ops)
Business
$35
month (unlimited ops)
💡 Prueba gratis: Free plan available

Tidio

✓ Plan Gratuito Disponible
Up to 50 conversations/month, 1 operator
Starter
$29
month
Growth
$59
month
Tidio+
$749
month
💡 Prueba gratis: Free plan available; 7-day trial on paid

🔧 Comparación de Funciones

Función Chaport Tidio
Live Chat
AI Chatbot
Mobile App
Canned Responses
File Sharing
Visitor Tracking
Proactive Chat
Chat History
Multi-language
Email Ticketing
Knowledge Base
Video Chat
Co-browsing
Screen Sharing
Chat Routing
Analytics
CRM Integration
API Access
Widget Customization
Team Management
Reports
Unlimited Agents
White-label

⚖️ Ventajas & Desventajas

Chaport

✅ Ventajas

  • Extremely easy to set up
  • Clean, distraction-free interface
  • Affordable flat-rate pricing
  • Free plan includes unlimited chats
  • Great desktop and mobile apps

❌ Desventajas

  • Limited integrations
  • No email ticketing
  • No knowledge base
  • AI chatbot is basic
  • Not suitable for complex support workflows

Tidio

✅ Ventajas

  • Excellent AI chatbot (Lyro) with natural language
  • Great Shopify & WooCommerce integration
  • Very user-friendly interface
  • Affordable pricing for small teams
  • Strong automation workflows (Flows)

❌ Desventajas

  • Free plan limited to 50 conversations/month
  • Lyro AI is an add-on cost
  • No video chat
  • Conversation-based pricing can get expensive at scale

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