🔄 Cambiar comparación:

VS
Freshchat
Modern Messaging for Sales & Support
★★★★☆
4.3/5
Probar Freshchat → →
LiveChat
Premium Live Chat for Sales & Support
★★★★☆
4.5/5
Probar LiveChat → →

📊 Desglose de Puntuación

Categoría Freshchat LiveChat Nota
General 4.3 4.5 🏆 Mayor es mejor
Relación Calidad-Precio 4.4 🏆 4.2 Mayor es mejor
Facilidad de Uso 4 4 Mayor = más fácil
Número de Funciones 17 18 🏆 Más funciones
Mejor Precio $15 🏆 $20 Menor es mejor
Total de Victorias 2/5 2/5

💰 Comparación de Precios

Freshchat

✓ Plan Gratuito Disponible
Up to 10 agents, basic chat features
Free
Gratis
up to 10 agents
Growth
$15
agent/month (annual)
Pro
$39
agent/month (annual)
💡 Prueba gratis: Free plan + 21-day trial on paid

LiveChat

✗ Sin Plan Gratuito
Starter
$20
agent/month (annual)
Team
$41
agent/month (annual)
Business
$59
agent/month (annual)
💡 Prueba gratis: 14-day free trial

🔧 Comparación de Funciones

Función Freshchat LiveChat
Live Chat
AI Chatbot
Mobile App
Canned Responses
File Sharing
Visitor Tracking
Proactive Chat
Chat History
Multi-language
Email Ticketing
Knowledge Base
Video Chat
Co-browsing
Screen Sharing
Chat Routing
Analytics
CRM Integration
API Access
Widget Customization
Team Management
Reports
Unlimited Agents
White-label

⚖️ Ventajas & Desventajas

Freshchat

✅ Ventajas

  • Free plan for up to 10 agents
  • Deep Freshworks ecosystem integration
  • AI chatbot (Freddy AI) on paid plans
  • Good mobile experience
  • Visitor context and event timeline

❌ Desventajas

  • Best features require paid plans
  • Less polished than LiveChat or Intercom
  • Limited standalone use (better as part of Freshworks)
  • AI bot less capable than Tidio Lyro

LiveChat

✅ Ventajas

  • Polished, professional interface
  • Excellent ticketing + chat combo
  • Rich integration marketplace
  • Great mobile apps
  • Strong customer support

❌ Desventajas

  • No free plan
  • Per-agent pricing adds up for large teams
  • AI chatbot is a separate product (ChatBot.com)
  • More expensive than newer alternatives

🔀 Otras Comparaciones Populares

Tidio vs tawk.to Tidio vs Crisp Intercom vs LiveChat tawk.to vs HubSpot Live Chat LiveChat vs Zendesk Chat Crisp vs Freshchat