🔄 Cambiar comparación:

VS
HubSpot Live Chat
Free Live Chat with Built-in CRM
★★★★☆
4.4/5
Empezar Gratis → →
Tidio
Live Chat & AI Chatbot in One
★★★★☆
4.7/5
Probar Tidio → →

📊 Desglose de Puntuación

Categoría HubSpot Live Chat Tidio Nota
General 4.4 4.7 🏆 Mayor es mejor
Relación Calidad-Precio 4.9 🏆 4.6 Mayor es mejor
Facilidad de Uso 4 5 🏆 Mayor = más fácil
Número de Funciones 18 18 Más funciones
Mejor Precio $0 🏆 $29 Menor es mejor
Total de Victorias 2/5 2/5

💰 Comparación de Precios

HubSpot Live Chat

✓ Plan Gratuito Disponible
Unlimited agents and chats, full CRM integration
Free
Gratis
forever
Starter CRM Suite
$15
seat/month
Professional
$90
seat/month
💡 Prueba gratis: Free plan available

Tidio

✓ Plan Gratuito Disponible
Up to 50 conversations/month, 1 operator
Starter
$29
month
Growth
$59
month
Tidio+
$749
month
💡 Prueba gratis: Free plan available; 7-day trial on paid

🔧 Comparación de Funciones

Función HubSpot Live Chat Tidio
Live Chat
AI Chatbot
Mobile App
Canned Responses
File Sharing
Visitor Tracking
Proactive Chat
Chat History
Multi-language
Email Ticketing
Knowledge Base
Video Chat
Co-browsing
Screen Sharing
Chat Routing
Analytics
CRM Integration
API Access
Widget Customization
Team Management
Reports
Unlimited Agents
White-label

⚖️ Ventajas & Desventajas

HubSpot Live Chat

✅ Ventajas

  • Completely free with unlimited agents
  • Seamless CRM integration — every chat logs to contacts
  • Best free option for marketing teams
  • Strong automation via HubSpot workflows
  • No branding on free plan

❌ Desventajas

  • Chatbot automation requires paid plan
  • Less specialized than dedicated chat tools
  • Advanced features locked in expensive plans
  • Widget customization limited on free

Tidio

✅ Ventajas

  • Excellent AI chatbot (Lyro) with natural language
  • Great Shopify & WooCommerce integration
  • Very user-friendly interface
  • Affordable pricing for small teams
  • Strong automation workflows (Flows)

❌ Desventajas

  • Free plan limited to 50 conversations/month
  • Lyro AI is an add-on cost
  • No video chat
  • Conversation-based pricing can get expensive at scale

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