⚡ Kurzurteil
LiveAgent combines live chat, ticketing, call center, and social media support in one platform. It offers exceptional value for the feature set, with a free plan and affordable paid tiers.
Help Desk
Small Business
Multi-channel
call-center
⭐ Unsere Bewertungen
Bewertungen aggregiert von: G2/Capterra aggregate
⚖️ Vorteile & Nachteile
✅ Vorteile
- Incredible feature set for the price
- Built-in call center
- 140+ integrations
- Excellent customer support
- Video chat included
❌ Nachteile
- Interface feels a bit dated
- Free plan very limited
- Can be overwhelming for simple use cases
- Slower performance on some plans
💰 Preispläne
✅ LiveAgent bietet einen kostenlosen Plan an: Limited features, 1 button, 1 chat
Free
Kostenlos
limited
Small
$9
agent/month (annual)
Medium
$29
agent/month (annual)
Large
$49
agent/month (annual)
Enterprise
$69
agent/month (annual)
💡 Kostenlose Testphase: 30-day free trial | Preismodell: Per agent
🔧 Vollständige Funktionsliste
✅
Live Chat
✅
AI Chatbot
✅
Mobile App
✅
Canned Responses
✅
File Sharing
✅
Visitor Tracking
✅
Proactive Chat
✅
Chat History
✅
Multi-language
✅
Email Ticketing
✅
Knowledge Base
✅
Video Chat
⬜
Co-browsing
⬜
Screen Sharing
✅
Chat Routing
✅
Analytics
✅
CRM Integration
✅
API Access
✅
Widget Customization
✅
Team Management
✅
Reports
⬜
Unlimited Agents
⬜
White-label
🔗 Integrationen
WordPress
Shopify
Magento
Slack
Zapier
Facebook
Twitter
Instagram
📱 Verfügbare Plattformen
Web
iOS
Android
Windows
macOS
🎯 Für wen ist LiveAgent am besten geeignet?
Basierend auf unseren Tests und Recherchen ist LiveAgent ideal für:
- ✓ Help Desk
- ✓ Small Business
- ✓ Multi-channel
- ✓ call-center
⚔️ LiveAgent mit anderen Tools vergleichen: