⚡ Kurzurteil
LiveChat is a mature, feature-rich live chat platform trusted by 37,000+ businesses. It offers excellent chat tools, a ticketing system, and a large integration marketplace. No free plan, but a solid 14-day trial.
medium-business
Enterprise
E-commerce
SaaS
⭐ Unsere Bewertungen
Bewertungen aggregiert von: G2/Capterra aggregate
⚖️ Vorteile & Nachteile
✅ Vorteile
- Polished, professional interface
- Excellent ticketing + chat combo
- Rich integration marketplace
- Great mobile apps
- Strong customer support
❌ Nachteile
- No free plan
- Per-agent pricing adds up for large teams
- AI chatbot is a separate product (ChatBot.com)
- More expensive than newer alternatives
💰 Preispläne
Starter
$20
agent/month (annual)
Team
$41
agent/month (annual)
Business
$59
agent/month (annual)
Enterprise
Individuell
custom
💡 Kostenlose Testphase: 14-day free trial | Preismodell: Per agent
🔧 Vollständige Funktionsliste
✅
Live Chat
✅
AI Chatbot
✅
Mobile App
✅
Canned Responses
✅
File Sharing
✅
Visitor Tracking
✅
Proactive Chat
✅
Chat History
✅
Multi-language
✅
Email Ticketing
✅
Knowledge Base
⬜
Video Chat
⬜
Co-browsing
⬜
Screen Sharing
✅
Chat Routing
✅
Analytics
✅
CRM Integration
✅
API Access
✅
Widget Customization
✅
Team Management
✅
Reports
⬜
Unlimited Agents
⬜
White-label
🔗 Integrationen
Salesforce
HubSpot
Shopify
WordPress
Zapier
Slack
200+ integrations
📱 Verfügbare Plattformen
Web
iOS
Android
Windows
macOS
🎯 Für wen ist LiveChat am besten geeignet?
Basierend auf unseren Tests und Recherchen ist LiveChat ideal für:
- ✓ medium-business
- ✓ Enterprise
- ✓ E-commerce
- ✓ SaaS
⚔️ LiveChat mit anderen Tools vergleichen: