⚡ Quick Verdict
tawk.to is the world's most popular free live chat software. It offers unlimited agents, unlimited chats, and all core features completely free — with only a small 'Powered by tawk.to' branding unless you pay to remove it.
Small Business
Freelancers
Startups
Budget-conscious
⭐ Our Ratings
Ratings aggregated from: G2/Capterra aggregate
⚖️ Pros & Cons
✅ Pros
- Completely free with no per-agent fees
- Unlimited chats and agents
- Very easy to set up (under 5 minutes)
- Strong mobile app
- Active community and support
❌ Cons
- 'Powered by tawk.to' branding on free plan
- AI bot limited compared to paid competitors
- Interface feels dated
- Limited automation workflows
💰 Pricing Plans
✅ tawk.to offers a free plan: Unlimited agents, unlimited chats — forever free
Remove Branding
$19
month
💡 Free trial: N/A — Free forever | Pricing model: Flat
🔧 Full Feature List
✅
Live Chat
✅
AI Chatbot
✅
Mobile App
✅
Canned Responses
✅
File Sharing
✅
Visitor Tracking
✅
Proactive Chat
✅
Chat History
✅
Multi-language
✅
Email Ticketing
✅
Knowledge Base
⬜
Video Chat
⬜
Co-browsing
⬜
Screen Sharing
✅
Chat Routing
✅
Analytics
✅
CRM Integration
✅
API Access
✅
Widget Customization
✅
Team Management
✅
Reports
✅
Unlimited Agents
⬜
White-label
🔗 Integrations
WordPress
Shopify
Wix
Squarespace
Joomla
Zapier
Google Analytics
📱 Available Platforms
Web
iOS
Android
Windows
macOS
🎯 Who Is tawk.to Best For?
Based on our testing and research, tawk.to is ideal for:
- ✓ Small Business
- ✓ Freelancers
- ✓ Startups
- ✓ Budget-conscious
⚔️ Compare tawk.to with other tools: