Best Live Chat for Small Business

tawk.to or Chaport are ideal for solo operators. Both are free (or very affordable), extremely easy to set up, and work well when you're the only person responding to chats. The mobile app means you can respond from anywhere.

You can get started for free with tawk.to or HubSpot Live Chat. Paid small-business plans start at around $17–$25/month (Chaport Pro, Crisp Pro). Most tools charge per agent per month on paid plans, so a 2-person team typically pays $30–$50/month.

No. All the tools on this page provide a simple JavaScript snippet that you paste into your website's HTML, or a one-click plugin for WordPress, Shopify, and Wix. Setup typically takes under 10 minutes.

Yes — configure your chat widget to show an "offline" message with your response time when you're not available, or use a simple chatbot to collect visitor details. Most tools support this on free plans.