⚡ Veredicto Rápido
Tidio combines live chat with powerful AI chatbot automation (Lyro AI). It's especially popular among e-commerce businesses. The free plan is solid, and paid plans are affordable for SMBs.
E-commerce
Small Business
Startups
⭐ Nossas Avaliações
Avaliações agregadas de: G2/Capterra aggregate
⚖️ Vantagens & Desvantagens
✅ Vantagens
- Excellent AI chatbot (Lyro) with natural language
- Great Shopify & WooCommerce integration
- Very user-friendly interface
- Affordable pricing for small teams
- Strong automation workflows (Flows)
❌ Desvantagens
- Free plan limited to 50 conversations/month
- Lyro AI is an add-on cost
- No video chat
- Conversation-based pricing can get expensive at scale
💰 Planos de Preços
✅ Tidio oferece um plano gratuito: Up to 50 conversations/month, 1 operator
Starter
$29
month
Growth
$59
month
Tidio+
$749
month
Lyro AI
$39
month
50 AI conversations
💡 Teste grátis: Free plan available; 7-day trial on paid | Modelo de preços: Conversation based
🔧 Lista Completa de Recursos
✅
Live Chat
✅
AI Chatbot
✅
Mobile App
✅
Canned Responses
✅
File Sharing
✅
Visitor Tracking
✅
Proactive Chat
✅
Chat History
✅
Multi-language
✅
Email Ticketing
✅
Knowledge Base
⬜
Video Chat
⬜
Co-browsing
⬜
Screen Sharing
✅
Chat Routing
✅
Analytics
✅
CRM Integration
✅
API Access
✅
Widget Customization
✅
Team Management
✅
Reports
⬜
Unlimited Agents
⬜
White-label
🔗 Integrações
Shopify
WordPress
WooCommerce
Wix
BigCommerce
Mailchimp
Zapier
HubSpot
Klaviyo
📱 Plataformas Disponíveis
Web
iOS
Android
🎯 Para Quem Tidio é Melhor?
Com base em nossos testes e pesquisas, Tidio é ideal para:
- ✓ E-commerce
- ✓ Small Business
- ✓ Startups
⚔️ Comparar Tidio com outras ferramentas: