Crisp

All-in-One Business Messaging Platform

Freemium Best Value Best Omnichannel Updated 2026-03
★★★★☆ 4.5/5 G2/Capterra aggregate

⚡ Veredicto Rápido

Crisp is a versatile messaging platform that combines live chat, email, Instagram, Twitter, and more into one inbox. The free plan is generous, and paid plans are among the most affordable for the feature set.

Startups Small Business Multi-channel

⭐ Nossas Avaliações

Geral 4.5/5
Facilidade de Uso 4.6/5
Recursos 4.4/5
Custo-Benefício 4.8/5
Suporte ao Cliente 4.3/5

Avaliações agregadas de: G2/Capterra aggregate

⚖️ Vantagens & Desvantagens

✅ Vantagens

  • Excellent value — per-workspace not per-agent
  • Video chat and co-browsing on Pro
  • Omnichannel inbox (chat, email, social)
  • Generous free plan (2 agents)
  • Clean, modern interface

❌ Desvantagens

  • Free plan limited to 2 agents
  • AI/bot features less powerful than Tidio
  • Analytics less advanced than Intercom
  • Per-workspace pricing can confuse multi-site owners

💰 Planos de Preços

✅ Crisp oferece um plano gratuito: 2 agents, unlimited chats, basic features
Basic
Grátis
forever (2 agents)
Unlimited
$95
workspace/month

💡 Teste grátis: Free plan available | Modelo de preços: Per workspace

🔧 Lista Completa de Recursos

Live Chat
AI Chatbot
Mobile App
Canned Responses
File Sharing
Visitor Tracking
Proactive Chat
Chat History
Multi-language
Email Ticketing
Knowledge Base
Video Chat
Co-browsing
Screen Sharing
Chat Routing
Analytics
CRM Integration
API Access
Widget Customization
Team Management
Reports
Unlimited Agents
White-label

🔗 Integrações

WordPress Shopify Slack Zapier Telegram Instagram Twitter/X WhatsApp

📱 Plataformas Disponíveis

Web iOS Android macOS

🎯 Para Quem Crisp é Melhor?

Com base em nossos testes e pesquisas, Crisp é ideal para:

  • Startups
  • Small Business
  • Multi-channel
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