Crisp

All-in-One Business Messaging Platform

Freemium Best Value Best Omnichannel Updated 2026-03
★★★★☆ 4.5/5 G2/Capterra aggregate

⚡ Veredicto Rápido

Crisp is a versatile messaging platform that combines live chat, email, Instagram, Twitter, and more into one inbox. The free plan is generous, and paid plans are among the most affordable for the feature set.

Startups Small Business Multi-channel

⭐ Nuestras Valoraciones

General 4.5/5
Facilidad de Uso 4.6/5
Funciones 4.4/5
Relación Calidad-Precio 4.8/5
Atención al Cliente 4.3/5

Valoraciones agregadas de: G2/Capterra aggregate

⚖️ Ventajas & Desventajas

✅ Ventajas

  • Excellent value — per-workspace not per-agent
  • Video chat and co-browsing on Pro
  • Omnichannel inbox (chat, email, social)
  • Generous free plan (2 agents)
  • Clean, modern interface

❌ Desventajas

  • Free plan limited to 2 agents
  • AI/bot features less powerful than Tidio
  • Analytics less advanced than Intercom
  • Per-workspace pricing can confuse multi-site owners

💰 Planes de Precios

✅ Crisp ofrece un plan gratuito: 2 agents, unlimited chats, basic features
Basic
Gratis
forever (2 agents)
Unlimited
$95
workspace/month

💡 Prueba gratis: Free plan available | Modelo de precios: Per workspace

🔧 Lista Completa de Funciones

Live Chat
AI Chatbot
Mobile App
Canned Responses
File Sharing
Visitor Tracking
Proactive Chat
Chat History
Multi-language
Email Ticketing
Knowledge Base
Video Chat
Co-browsing
Screen Sharing
Chat Routing
Analytics
CRM Integration
API Access
Widget Customization
Team Management
Reports
Unlimited Agents
White-label

🔗 Integraciones

WordPress Shopify Slack Zapier Telegram Instagram Twitter/X WhatsApp

📱 Plataformas Disponibles

Web iOS Android macOS

🎯 ¿Para Quién es Mejor Crisp?

Basándonos en nuestras pruebas e investigación, Crisp es ideal para:

  • Startups
  • Small Business
  • Multi-channel
⚔️ Comparar Crisp con otras herramientas:

Herramientas Similares a Crisp

Tidio

★★★★☆

Live Chat & AI Chatbot in One

Ver Reseña Comparar

HubSpot Live Chat

★★★★☆

Free Live Chat with Built-in CRM

Ver Reseña Comparar

Freshchat

★★★★☆

Modern Messaging for Sales & Support

Ver Reseña Comparar